Corrections Policy
Last updated: April 2026
When ChipReign gets something wrong, we fix it on the record. Corrections are made in the article, logged in the Document History table at the bottom of the page, and dated. We do not silently edit. Material corrections carry a visible note at the top of the updated page for 30 days.
How to Report an Error
Email editorial@chipreign.com with three things:
- The URL of the page.
- The specific claim or passage you think is wrong.
- The correct information and a source if you have one.
You don’t need the third item for us to investigate. If the claim is wrong, we’ll find it. The source just speeds the process.
Response Times
| Error type | Acknowledgement | Fix target |
|---|---|---|
| Material factual error (licence, regulator, helpline number, bonus terms) | Within 1 business day | Within 3 business days |
| Other factual error | Within 3 business days | Within 10 business days |
| Stylistic or typographical | Within 5 business days | Next review cycle |
| Disagreement about opinion or editorial judgement | Within 5 business days | Not treated as a correction; see below |
We acknowledge every submission. If the claim isn’t wrong, we tell you why and show our source. If it is wrong, we fix it and tell you when the fix went live.
Types of Correction
Material corrections
A material correction is one that changes what the reader would conclude. Examples: licence number wrong, wagering multiple wrong, helpline number out of date, operator ownership misstated, regulator citation incorrect. Material corrections trigger:
- An edit to the specific passage, with the correct information.
- An entry in the Document History table at the bottom of the article describing what changed and when.
- A visible “Correction” note at the top of the article for 30 days from the fix date.
- An update to the “Last updated” date at the top.
Minor corrections
A minor correction is a non-material edit: a typo, a dead internal link, a stylistic tweak. Minor corrections are logged in the Document History with a short note but do not trigger the 30-day top-of-page banner.
Retractions
If an entire article is factually unrecoverable, legally problematic, or based on a sourcing error so deep that fixing it would leave nothing coherent, we retract. The retraction replaces the article with a visible notice that sets out what the original piece claimed, why it was wrong, and what the correct position is if one exists. Retractions are permanent. The original URL keeps serving the retraction notice so readers and search engines understand what happened.
Editorial Opinion and Scoring
Disagreement with an opinion or a score is not a correction. We score casinos against the rubric on our Review Methodology page, and reasonable people can rate the same operator differently. If you think we’ve applied the rubric incorrectly (not just differently), send evidence and we’ll re-check. If you think we’ve weighed things the “wrong way”, that’s a view we might disagree with, and we’ll explain why.
Operators: same standard. A negative score is not a fact error. A factual claim inside a review that’s wrong is a fact error. Those get fixed. Rankings don’t change based on how uncomfortable the score makes you.
What Correction Notes Look Like
Every corrected article carries a Document History table at the bottom. Entries look like this:
| Date | Change |
|---|---|
| 2026-04-19 | Initial publication. |
| 2026-05-12 | Correction: licence number updated from [old] to [new] after operator relicensed. |
| 2026-06-03 | Update: bonus terms revised to reflect new 35x wagering (was 40x). |
For material corrections, a short “Correction” callout sits below the TL;DR at the top of the article for 30 days. It names what changed, when, and why, in one or two sentences.
Silent Edits
We don’t do them. Editorial updates that preserve the meaning of a passage (tightening prose, replacing a dead link, correcting a typo) are logged as minor updates; material changes get the full correction treatment. If we ever do edit silently, tell us, and we’ll restore the Document History entry and add a note about what happened.
When the Error Is Ours vs the Source’s
Sometimes the source we cited was itself wrong (a regulator publication with a typo, an operator T&Cs page that contradicts the live cashier). We note the discrepancy in the correction and, where meaningful, flag the source’s own error so readers can evaluate the claim themselves.
Contact
editorial@chipreign.com. If the error is a privacy-policy or data-handling issue, also copy privacy@chipreign.com. For legal issues, legal@chipreign.com. Full routing on our Contact page.
Corrections sit alongside our Editorial Policy (how content is produced), Fact-Checking Policy (how claims are verified), About page (who we are) and Affiliate Disclosure (how commercial relationships are kept separate from editorial).
Document History
| Date | Change |
|---|---|
| 2026-04-19 | Initial publication. |